During fieldwork, a case manager said something that’s stuck with me: “I need something I can reference when I’m trying to figure out where to send clients. Something that explains […]
A Case Manager’s Question I Still Can’t Answer
“I search for financial literacy programs for my clients, and I find dozens of options. They all say they teach financial literacy. But when I send clients, they come back […]
Investment Advice for Someone Sleeping in Their Car
A case manager said something to me recently that I haven’t been able to shake. She’d referred a client — someone about to lose their apartment — to a financial […]